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Getting started

About this Help System

Last updated: 07/30/2024

This SmartScore 64 NE online Help system provides you with comprehensive, interactive and visual tools both for getting started and for quickly locating and answering any question or issue you might encounter while working with SmartScore.


How to get there …

Select the menu command ☰ HELP > SmartScore online help or …
open this website inside your browser: www.musitek.com/smartscore-online-help/professional

How SmartScore Help works

1. General

For those who are getting started, we suggest clicking here.
Have a question about a general topic (e.g. recognition, accuracy, transposition)? Use the "Search tool". All references to that topic wil show up.
For those who have a question with a specific issue or function while using SmartScore, go to the Index page. Find your issue and click on its page number.
For those who want to browse, the Table of Contents is the place to go.
At the end of each page you will find a Next Page button where you can systematically scroll forwards through the Help system.
 

2. Navigation

Built-in navigation aids on each page will help quickly get you to the topic you are looking for:

1
Main menu: Click on the menu icon in the top right to display the main menu. Here you will find all main chapters as well as links to the table of contents, the index, the overview of keyboard shortcuts, the search function and more. To close the menu again, either click on the button or simply click on the gray area to the left of the menu.
 
2
Breadcrumb navigation: Below the logo you will find the "breadcrumb navigation". This will allow you to see where you are relative to other parts of the help system. All selections are interactive. Clicking will take you to that location.
 

NOTE …

On smaller displays, such as mobile phones, breadcrumb and button bar (described below) may become hidden.

3
Button bar: As soon as you scroll down a help page a little, the "button bar" appears on the right edge of the browser window. Here you can jump to the top of the page, access the search function in the main menu as well as the keyboard shortcuts, the table of contents and the index.
 
 
4
Cross-references, navigation buttons: At the end of each page there will be a "See also" selection of chapters and subchapters which relate to the subject on the page. It’s a useful way to learn more about a specific topic.
 
 
In addition, you can use the keyword search to help you quickly find the information you are looking for (or to learn something new !).
 

 

3. Keyword search

You can search the entire online help system by entering a keyword. The search function is in the main menu. To get there, …

click on the menu icon at the top of the page or …
click on one of the "Search" navigation buttons.
 

Tips for keyword searching …

Less is more. When entering search terms, limit yourself to one or two search words. Uppercase and lowercase letters don’t matter. Press Enter on your keyboard to start search.

4. Info callouts

Inside many screenshots you may see green or brown tabs with an exclamation mark (!) or a number. Move your mouse and hover over (or tap on) any of these info callouts. A short description about the related function will appear. Try it:

1
What do you want transposed ?
 
Choose to transpose by "Clef", by "Key" or simply by "Pitch".
2
Type / Limits
 
The Type tab lets you choose whether to transpose by key or by clef. Choose the Limits tab to limit the range and/or parts that you want to be applied during transposition.
3
Scroll bar
 
Scroll up or down to select a different clef sign depending on the type of sign you choose.
3
Scroll bar
 
Scroll up or down to select a different key signature depending on the type of sign you choose.
4
Clef display
 
The clef sign you see displayed in the Transpose window reflects the Active Staff line where your cursor was positioned. This information is important only when you want to limit transposition to a single part.
5
Transpose options
 
Normally, these default options ought to remain as is. But for special cases, they too can be changed and applied.
1
What do you want transposed ?
 
Choose to transpose by "Clef", by "Key" or simply by "Pitch".
2
Type / Limits
 
The Type tab lets you choose whether to transpose by key or by clef. Choose the Limits tab to limit the range and/or parts that you want to be applied during transposition.
3
Scroll bar
 
Scroll up or down to select a different clef sign depending on the type of sign you choose.
3
Scroll bar
 
Scroll up or down to select a different key signature depending on the type of sign you choose.
4
Clef display
 
The clef sign you see displayed in the Transpose window reflects the Active Staff line where your cursor was positioned. This information is important only when you want to limit transposition to a single part.
5
Transpose options
 
Normally, these default options ought to remain as is. But for special cases, they too can be changed and applied.
5
Transpose options
 
Normally, these default options ought to remain as is. But for special cases, they too can be changed and applied.

 

5. Video animations

One picture tells a thousand words. We’ve included nearly 100 short video animations throughout the Smartscore NE Help system. While most of the video animations are self-explanatory, we’ve included some pop-up text within the image frame for clarity.

Click on a video to start .
When the video is finished, click it again to restart .
Click on the video while it is playing to jump to the beginning.
Click "stop" below the video to pause it.
 
Animation (0:43) - Nudge mode in action

6. Still have questions? Want to get involved?

We have a wonderful community of active users and volunteer assistants interacting with each other in our online user forum here:
 
https://bsmartscoreusertechresources.runboard.com/

Of course, if you still need personalized assistance, we’re available to help. We ask that you notify us by e‑mail first. Be SURE to include any files relevant to your issue (original PDF, TIF and ENF files if any). We try to respond within 24 hours.
 
Support by email:
tech@musitek.com

Phone support (hours not always regular):
805-646-8051 (U.S.)

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